Frequently Asked Questions
Something on your mind? Just ask!
Learning Guitar With Me
Learn, Practice, Play will be perfect, because you’ll be playing melodies from the very first lesson, even if you’ve never picked up a guitar before.
Here’s a quick video where I explain the difference between the two courses so you can choose the one that’s right for you and your level of skill:
To summarize my message:
- If you’re just starting out, or in need of a refresher of the fundamentals, then my first course Learn, Practice, Play would be great for you to check out.
- If you’ve already been playing for a while and you’re proficient at playing barre chords, know your scales backwards and forwards, have extensive practice in fingerpicking, and are knowledgeable about music theory, Next Level Playing is the course for you.
Within 30 days of joining, my team will happily swap your access between the two courses (free of charge) if you decide the one you’ve gone with isn’t the right fit.
The size and shape of your hands do not mean anything! I’ve seen fantastic players with HUGE hands and fat fingers, and I’ve seen great players with tiny hands and really short fingers. The advantages are very marginal. Success mostly comes down to practicing regularly and using the right technique.
Next Level Playing
Next Level Playing is an intermediate guitar course. It focuses on improving your skills for playing chords and solos, and improvising in any key. It also demystifies guitar terminology and music theory, making it practical. You have complete control of the pace you advance through the course. I’ve provided mini-quizzes so you can judge if you’re ready to move on to the next level. There are no deadlines or expiry dates – you choose how to learn and practice, and you have lifetime access. There are 7 levels, each with 5 or 6 video lessons. There are exercises for you to practice in every lesson, with tabs and notations included, plus there are backing tracks, chord and scale charts, and audio recordings of the exercises to take the guesswork out of your practicing.
You don’t need to do Learn, Practice, Play first. So long as you consider yourself an intermediate player, I think you’ll enjoy Next Level Playing. If you give it a try and feel it’s a little too advanced for you, just write to my team and we’ll swap your membership over to Learn, Practice, Play at no extra cost. And if you have taken Learn, Practice, Play, this course is the natural progression in your guitar journey.
This course is designed for electric guitars. That being said, if you’d like to participate on an acoustic guitar, you’ll be able to benefit quite a bit and will be able to complete most (but not all) of the exercises as presented. So, if you’d like to get started on acoustic until you have an electric guitar to use, you’re welcome to do so.
Then I commend your guitar skills. 🙂 I’d encourage you to try the course risk-free and see how you get along. I’ve included plenty of exercises to challenge you, and I’ve provided backing tracks at slow and fast speeds to cater to different skill levels. Plus, you may want to go more deeply into understanding my “practical theory” classes than less-experienced guitarists. (There’s always more to be learned with the guitar!) If you give it a try and within 14 days still feel that it’s not challenging enough for you, then just write to my team and we’ll give you a full refund.
If you’d like to focus on your fundamentals, I invite you to try my first course, Learn, Practice, Play – it’s open year round, and is the perfect introduction to learning guitar and mastering the fundamentals so you’re ready to take your playing to the next level!
Learn, Practice, Play
There are 7 modules, each with 5–6 short lessons. You’ll get a new module every 2 weeks. This will give you enough time to practice and play along with my backing tracks so you feel confident to move on to the next module. There’s a lot to learn, but you have lifetime access, so the lessons will always be here for you.
If you practice daily, this course will set you up with the foundational skills that every guitarist needs to have. You’ll be able to play melodies and frequently used chords, and you’ll know some great strumming patterns and finger-picking techniques. You’ll have the confidence to improvise and do solos, and you’ll know many recognizable riffs, licks and chord progressions. At the end, you’ll get a taste of playing barre chords too.
People often ask me how to get better at guitar. It’s all about practice: 15–30 minutes a day is an ideal place to start because you’ll see progress and still be able to fit it in around your lifestyle. This course is split into short videos so you can rewatch them, then practice. When you practice, try to cut out distractions. Dedication and focus will help you get better!
You most definitely can – you have lifetime access to the course, so you can watch the videos whenever you like, and as many times as you like. I do recommend watching and practicing in the order the videos are released. I teach progressively more advanced techniques in each video.
You will start playing melodies from the very first lesson! As you progress, you’ll combine multiple techniques into songs as you learn them. So you won’t just practice a new fretting technique, for instance – at the same time you’ll also learn more about scales and learn some new licks that you can use when you’re improvising with friends.
I’ve designed the course this way so that you can progress as the weeks go on. If you’ve already watched the videos in this module, that’s great – you have even more time to practice! Your progress as a guitarist is more important than which module you’re up to. So play again and again! It makes all the difference – it’s repeat, repeat, and repeat. Then you’ll be even more ready for the next week’s video when it’s released. 🙂
You can get as technical as you want with the course, or you can just practice and play along with the backing track. I encourage you to just start playing and pick up a deeper understanding as you practice.
I introduce terms gradually so they’re easy to learn (and when you play with other people you’ll always be able to understand what they’re talking about!). There will be a glossary you can refer to any time so you never feel lost.
That’s no problem! I’ll provide videos on the basics to get you started, like how to choose a guitar and tune it, and how to read chord and tab charts. And in the lessons, I’ll show you how to play with the correct form, how to sit and hold the guitar, and where to place your hands so that you don’t hurt your joints.
I’ve made a point to include a range of alternative exercises suitable for people with a range of skills and aptitudes. It satisfies absolute beginners and those who advance more quickly. And if you struggle at first, you can go back and do the more complex versions later when you’ve had time to practice.
Billing and Technical Support
I’m sorry to hear there’s an issue with my payment page. Please check that you’ve entered the correct details and that the card you’re paying with matches the address you’re entering. If you are seeing an error message regarding your zip code, please contact your bank to make sure you have the correct zip code/post code registered for that card.
My support team will be happy to help you if the problem still doesn’t resolve. You can easily reach them at email@example.com
No, I never store any credit card information. I use Stripe.com, one of the most secure and reputable payment processors available. Card numbers are encrypted while decryption keys are stored on separate machines.
So, your credit card details are perfectly safe!
While the course currency is USD, if you pay through credit/debit card, you will be charged in your local currency, as per your bank’s conversion rate. Please bear in mind that you may also be charged a small conversion fee by your bank, but it’s unlikely to be higher than 2.5%.
I’m sorry about that! Sometimes these emails land in the spam folder and are deleted after a few days. Please check your spam folder, and if your welcome email isn’t there, please contact my support team and they’ll resend your login details.
Your username will be the same email address you signed up with when you purchased the course. If you can’t remember what that is, you can simply check where you’re getting my emails about the course, and this will be the email address you can use to log in. If you’d like to update your username, just email my team with your new email address and they’ll get that updated for you.
Not to worry. If you click the “Forgot Password” button on the login page, this will send you an email with instructions on how to reset your password. If the email doesn’t come through, please check your spam folder (or “other” inbox if you use Hotmail).
If you continue to have issues, let my support team know and they’ll happily set you a new password.
Learn Practice Play has a 30-day risk-free guarantee.
Next Level Playing has a 14-day risk-free guarantee.
If you’d like to swap your access between courses, you have 30 days from signing up for either one to do so. Just write to my support team to let them know and they will swap your course over free of charge.
If you go through the course and don’t feel like you’ve learned anything about playing the guitar, write to my support team here within the guarantee period and we will refund you 100% of your money.